Report solar company fraud to the Federal Trade Commission at reportfraud.ftc.gov, to your state attorney general's consumer protection division, and — if a loan, lease, or lender is involved — to the Consumer Financial Protection Bureau. Filing with more than one agency is normal.
Gather your contract, financing documents, and written communications first: complaints backed by documentation are far easier for agencies to act on. Be aware that agency complaints drive investigations and enforcement rather than individual refunds. Last updated: July 27, 2026.
Under the FTC Holder Rule (16 CFR Part 433), borrowers can often assert claims against the lender that holds a consumer-credit contract, even when the installer is gone. If the sale happened at your home, the FTC Cooling-Off Rule (16 CFR Part 429) may still apply. See legal rights and protections for solar consumers and how to identify solar scams.
Report to the Federal Trade Commission at reportfraud.ftc.gov, to your state attorney general’s consumer protection division, and, if the complaint involves a loan, lease, or lender, to the Consumer Financial Protection Bureau at consumerfinance.gov/complaint. Filing with more than one is normal and often useful.
Both. The FTC collects complaints nationally to identify patterns and build enforcement cases but does not resolve individual disputes. State attorneys general enforce state consumer protection statutes and more often contact the company directly about your specific complaint.
Usually not on its own. Government complaints drive investigations and enforcement rather than individual refunds. Recovering money typically depends on cancellation rights, disputes with the lender, or a legal claim. Reporting still matters, because it creates a dated record and feeds enforcement.
Collect the signed contract and financing documents, every email and text with the salesperson, marketing materials and savings estimates, photos of the installation, and a dated timeline with the full names of the representatives involved. Complaints with documentation are far easier for agencies to act on.
This page is educational information from Solar Panel Scam Center, a consumer-education company, not a law firm. It is not legal advice.
Solar panel scams usually involve more than a single bad sales call. Homeowners often need to connect misleading savings promises, financing disclosures, installer performance, lien filings, warranty failures, and state complaint options before they know what happened. This resource center is organized so a visitor can move from symptom to evidence to next step without relying on JavaScript navigation.
Use the guides below to compare your situation against common solar fraud patterns, understand federal and state consumer-protection rights, prepare a complaint record, and decide whether an eligibility review makes sense. Keep copies of contracts, loan statements, utility bills, screenshots, emails, inspection notes, and any sales materials that promised tax credits, no electric bill, or guaranteed savings.